The act of selling via the new or social media outlets is to market via these channels. That’s why it’s called Social Media Marketing.  Do not let the brand personality of social media keep you from perceiving the opportunity of the medium, which is to enhance and extend your company’s reach, and influence.   This is far easier to say than to successfully accomplish.

Here are some ideas that will help you to achieve your own social media marketing success. (more…)

Filed under: Communication, Marketing, Social Media by Zack Self
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“Being relevant”  determines everything about a business — what it sells, how it sells, how it prices what it sells — but especially should it impose a discipline on customer-facing communication.  So, how are you doing with your customers?

Here’s how you find out if you’re relevant – or not.

Evaluate your company’s communication.  A majority of companies large and small fall into three categories listed below, each with an example from actual Twitter and Facebook posts: (more…)

Filed under: Bank Marketing & Advertising, Business At Its Best, Communication, Public Relations, Small Business Services, Social Media by Zack Self
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